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HVAC Contractor Case Study

$1.2M Additional Revenue in Year One

How an HVAC company scaled their service calls with AI-powered automation

The Challenge

A growing HVAC company was hitting a ceiling. Despite quality work and good word-of-mouth, they couldn't scale efficiently. Their office staff was overwhelmed with scheduling, customer calls, and trying to remember to follow up on maintenance reminders. Peak season was chaos, and off-season revenue dropped significantly.

Scheduling Bottleneck

Office staff spending 6+ hours daily on phone scheduling

Seasonal Revenue Swings

60% revenue drop in shoulder seasons

3.8 Star Rating

Negative reviews from scheduling frustrations

Our Solution

We built a complete AI-powered growth system tailored for HVAC service businesses:

1

Intelligent Scheduling System

AI-powered scheduling that customers can access 24/7. Automatically routes urgent calls, optimizes technician routes, and handles rescheduling without staff involvement.

2

Automated Maintenance Program

Proactive outreach system that reminds customers about seasonal tune-ups, filter changes, and maintenance agreements. Turned one-time customers into recurring revenue.

3

Customer Communication Automation

Appointment confirmations, technician on-the-way alerts, post-service follow-ups, and review requests all automated. Professional communication without the admin burden.

4

Lead Generation & Follow-Up

AI chatbot on their website capturing leads, qualifying them, and booking consultations for new system installations and replacements.

The Results

$1.2M

Additional Revenue

In the first 12 months

40%

More Jobs Booked

Without adding office staff

4.9

Star Rating

Up from 3.8 in 6 months

78%

Maintenance Renewals

Recurring revenue lock-in

"RST completely changed how we operate. Our office manager went from drowning in calls to focusing on customer relationships. The automated maintenance reminders alone added $300K to our bottom line. We're working smarter, not harder, and our customers love the professional experience."

— Sarah K., Operations Manager

Family HVAC Company, Arizona

Ready to Scale Your HVAC Business?

Let's discuss how AI-powered systems can help you book more jobs and grow your revenue.

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